Fraud Protection Center

Fraud Prevention

Important tips to stop fraud before it starts. | Read More

Lost/Stolen Card

  • Report Lost or Stolen VISA® checkcard or Fraudulent Charges on Your VISA® checkcard: 1-866-546-8273
  • Report Lost or Stolen VISA® Credit Card or Fraudulent Charges on Your VISA® Credit Card: 1-866-839-3485

ATM & Debit Card Safety Tips

We would like to encourage our customers to utilize personal caution and increased awareness of the machines you are using and their surroundings when conducting these transactions. | Read More

ID Theft Kit

Think your ID has been stolen? Here’s how to begin getting it back. | Download Kit PDF

Top Ten Scams of 2020

  1. Internet: General Merchandise Purchase - Goods purchased are not delivered or misrepresented.
  2. Prizes/Sweepstakes/Free Gifts - Requests for payment to claim fictitious prizes, lottery winnings, or gifts. Consumer is told they won something but have to pay taxes or fees upfront.
  3. Phishing/Spoofing - Emails pretending to be from a well-known source ask consumers to enter or confirm personal information.
  4. Fake Check Scams - Consumers paid with fake (counterfeit) checks for work or for items they are trying to sell. The consumer is then instructed to wire money for fees, taxes or overpayment.
  5. Friendship & Sweetheart Scams aka Romance Scams – Fraudster nurtures an online relationship, builds trust, plans to come visit and convinces victim to send money to help pay for flight.
  6. Advance Fee Loans, Credit Arrangers – Consumer looking for a loan online, fraudsters promise approval even if credit is bad but for a fee upfront. Consumer pays fee and never receives loan.
  7. Computers: Equipment/Software - Scammers claim to offer “technical support” for computer problems and charge a fee to fix a nonexistent problem. Generally comes from a pop up message on the computer.
  8. Family/ Friend Imposter - Scammer calls or emails, claiming that a friend or family member is in distress (in jail, in the hospital, etc.) and urgently needs funds to help. Request a wire via Western Union in most cases.
  9. Investments - Investment opportunities in: day trading; gold and gems; art; rare coins; other investment products; reports about companies that offer advice or seminars on investments; etc. Consumer pays fee and receives nothing in return.
  10. Internet: Extortion Scams - Consumer threatened with release of embarrassing information or other adverse outcomes unless a fee is paid. Generally ask for payment in bitcoin.

Phishing and Pharming

What is Phishing and Pharming? How Do I Protect Myself? | Read More

Social Engineering

What is Social Engineering? How Do I Protect Myself? | Read More