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June 22, 2012
June 22, 2012 - Texas Bank and Trust has received a high volume of calls from customers who are reporting that automated calls are being received from distant area codes. Two types of automated calls have been reported by Texas Bank and Trust customers as well as numerous customers from other area banks. The automated calls mention the recent VISA breach and either instruct the listener to enter their VISA card number and press 1 to activate OR hang up and call a specific phone number to resolve. Once the number is called, the listener is asked to press 1 and then give their full VISA card number.
Currently, customers who have reported the calls describe that the automated message mentions a card with Bancorp South. Although the scams currently appear to be targeting Bancorp South customers, it could evolve to include
Please remember that Texas Bank and Trust will never ask for private information over the phone such as full social security numbers, VISA card numbers, etc. If you have received one of the calls mentioned above and have provided any personal information, please contact one of our bank card representatives immediately at 903-237-5680 or 903-237-5677 to have a new card issued to you.
Since this scam is one that is “phishing” for customer account numbers, the scam could very well spread to the venue of email. If given a “link” to click on, please be aware that it could be an intrusion virus designed to obtain information on your computer. If you have provided information or clicked on links, please contact us immediately. Texas Bank and Trust will never ask you to click on links in emails.
Thank you for your patience during this time. Please feel free to contact us with any questions or concerns.
Bank Card Department Manager