April 19, 2013
Fraud blocks NOW in place due to increased counterfeit VISA debit cards
ALERT: Fraud blocks NOW in place due to increased counterfeit VISA debit cards
Due to excessive counterfeit in the Houston region and out of state as well as Mexico on many of our VISA debit cardholders, we have put fraud blocks in place that will require our cardholders to use their PIN numbers to complete transactions at the following merchants: Grocery Stores/Supermarkets, Drug Stores/Pharmacy's, Department Stores, Discount Stores and Variety Stores. When making purchases at these merchant types, please select the "debit" option and enter your PIN number to complete the transaction. These are merchants who sell a variety of gift cards and are a target for fraud groups who are counterfeiting our cards and using them outside of our Texas Bank and Trust regions. These VISA "signature" blocks should be temporary until this counterfeit outbreak is resolved or deterred by these measures.
Please do not hesitate to contact our Bank Card department at (903) 252-3179 if you have any questions regarding this alert.