T3 Support Center

Introducing Texas Bank and Trust’s Tier 3 level technical support team! We offer assistance, guidance, and answers to your online banking questions.

At Texas Bank and Trust, you’re not just a number. You are worthy of the highest level of support, and that is why T3 is here for you. Feel free to view our Frequently Asked Questions, email us, or even call us. We are taking our support to a new level of excellence.

T3 Support: 903-237-1881 or 1-800-263-7013


Lincoln

E-Banking Support Specialist

Areas of Support

Bill Pay, Browser Issues, Cash Management, Customer Message Center, eSTATEMENTS, ExpressPhone Banking, Mobile Banking, Online Account Opening, Online Banking, Online Chat, Online Enrollments, SMARTDeposit and SMS Text.

“T3 service is the peace of mind we give to each customer that they will be heard and their questions answered quickly.”

Windy

E-Banking Support Specialist

Areas of Support

Bill Pay, Browser Issues, Cash Management, Customer Message Center, eSTATEMENTS, ExpressPhone Banking, Mobile Banking, Online Account Opening, Online Banking, Online Chat, Online Enrollments, SMARTDeposit and SMS Text.

“T3 is technical support for you, to meet your online banking needs. Call us, chat with us, or e-mail us; we are here for you."

Edwin

E-Banking Data Processing Specialist

Areas of Support

ACH Processing, Bill Pay, Browser Issues, Cash Management, eSTATEMENTS, ExpressPhone Banking, Mobile Banking, Online Banking, Online Chat, SMARTDeposit and SMS Text.

“T3 is a guarantee that by reaching out to us your questions will be answered, your needs met, and your problems resolved.”

Katia

E-Banking Support Specialist

Areas of Support

Bill Pay, Browser Issues, Cash Management, Customer Message Center, eSTATEMENTS, ExpressPhone Banking, Mobile Banking, Online Account Opening, Online Banking, Online Chat, Online Enrollments, SMARTDeposit and SMS Text.

“In a fast-paced, ever-changing, technology-driven world, T3 commits to keeping banking personal.”

Rachel

E-Banking Support Specialist

Areas of Support

Bill Pay, Browser Issues, Cash Management, Customer Message Center, eSTATEMENTS, ExpressPhone Banking, Mobile Banking, Online Account Opening, Online Banking, Online Chat, Online Enrollments, SMARTDeposit and SMS Text.

“Being a T3 member means I get to share my talents with my peers and our customers. It means working as a team to ensure our customers receive the best service.”