Contact Us

Preferred Method of Contact:

(IMPORTANT: Do not include account number or any other confidential information in an email.)

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Media Relations

For media relations, please contact our Marketing Division:

Send an Email to Marketing Division


    Technical Support

    To report problems with our website and/or online banking, please contact Technical Support:

    Send an Email to Technical Support


      TBTmyWay Service Center

      To obtain information about our bank’s products and services or to ask a question about an existing account, please contact our TBTmyWay Service Center:

      Send an Email to the TBTmyWay Service Center


      Annual Disclosure Statement

      For a copy of the Texas Bank and Trust Annual Disclosure Statement, please call 903-237-5555 , or write to us at P.O. Box 3188, Longview, TX 75606.

      Report Lost or Stolen VISA® checkcard or Fraudulent Charges on Your VISA® checkcard:
      1-866-546-8273

      Report Lost or Stolen VISA® Credit Card or Fraudulent Charges on Your VISA® Credit Card:
      1-866-839-3485

      TBT VISA® 24-Hour Credit Card Customer Service:
      1-866-317-0355

      Opt In for Overdraft Coverage - ATM/VISA® checkcard:
      903-252-3156 or 1-800-263-7013 (press "9") or Opt In Online

      ExpressPhone Banking:
      903-237-5599 or 1-800-263-7013

      Trust & Investments:
      (866) 200-6971