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Media Relations

For media relations, please contact our Marketing Division:


Technical Support

To report problems with our website and/or online banking, please contact Technical Support:


TBTmyWay Service Center

To obtain information about our bank’s products and services or to ask a question about an existing account, please contact our TBTmyWay Service Center:

Send an Email to the TBTmyWay Service Center


Annual Disclosure Statement

For a copy of the Texas Bank and Trust Annual Disclosure Statement, please call 903-237-5555 , or write to us at P.O. Box 3188, Longview, TX 75606.

Report Lost or Stolen VISA® checkcard:
1-888-297-3416

Report Lost or Stolen VISA® Credit Card:
1-866-839-3485

The TBT VISA® Credit Card 24-Hour Customer Service: 1-866-317-0355

Opt In for Overdraft Coverage - ATM/VISA® checkcard: 903-252-3156 or 1-800-263-7013 or Opt In Online

ExpressPhone Banking:
903-237-5599 or 1-800-263-7013 (press "1")

TBT VISA® checkcard and credit card inquires: 903-252-3180 (Monday - Friday, 8:15 AM - 5 PM)

Trust & Investments: 866-200-6971

Graphic with text: Extended Customer Support Hours now available! Money-Friday (except bank holiday) 8:15 am - 5 pm
Weekends and Bank Holidays (except Thanksgiving and Christmas) 9:00 am - 5 pm Call 903.237.1881 or 800.263.7013 Texas Bank and Trust logo MEMBER FDIC | Equal Housing Lender