RECENT DISCUSSIONS

Women and Estate Planning Basics
Author: Mitzi Bjork, Financial Advisor

Elder Abuse & Senior Scams: What You Need to Know
Author: Kristen Ishihara

Determining the Need for Long-Term Care Insurance (LTCI): How Much Is Enough?
Author: Jerry Martin, Financial Advisor

Women: Planning for the Financial Impact of Children
Author: Amy Proctor

Converting Savings to Retirement Income
Author: Curtis Hinshaw, Financial Advisor

Student Board of Directors Experience
Author: Bethany Simmons

Raising Money Smart Kids
Author: Tammy Gage, Community Relations Officer

Banking on the Future of Texas Communities
Author: Rogers Pope, Jr, Vice Chairman and Chief Executive Officer

Spring Cleaning for Your Personal Finances
Author: Aaron May, Advertising Coordinator

Women's History in Banking
Author: Tawny Browning

Staying Connected Through Social Media
Author: Sherry Gibbon, Vice President, Community Relations and OMNI Manager

Did you ever think that you would be able to ‘Pay’ with a watch?
Author: Sheri Parish

Wide Angle Lens
Author: Kimberly Spinks

12 Resolutions for 2016
Author: Amy Proctor

Common Factors Affecting Retirement Income
Author: Amy Proctor

Christmas is the time for...Savings
Author: Tawny Browning

How Women Are Different from Men, Financially Speaking
Author: Mitzi Bjork, Financial Advisor

Don’t Get Caught in a Cyber P.L.O.T.
Author: Sherry Gibbon, Vice President, Community Relations and OMNI Manager

Experiencing the Unexpected
Author: Karen Partee

New Chip Technology Enhances Consumer Security
Author: Crystal Hardy, Vice President and Bank Card Change Coordinator

 

How We See It

Chris Davis

Chris Davis

Posted:
March 3, 2014

The World of Virtual Banking

What really separates Texas Bank and Trust from other financial institutions? Is it our product line, our interest rates, or is it our staff? In my humble opinion, it is 100 percent our staff of highly skilled, well-trained individuals who are dedicated to serving our customers and love what they do. That is what it is all about, right? That is exactly how T3, our Tech Support Team, came to life for Texas Bank and Trust. We wanted to focus on the customer experience and revolutionize the way our customers bank online. T3 is a dedicated group of individuals who love technology, some may call them "Tech Geeks." This group is responsible for supporting all things that pertain to our virtual branch, which includes our website TBTonline, online banking, mobile banking and our cash management product line. Our goal is to create an environment of specialized support for each and every customer and to promote the use of our e-banking products.
 
In an effort to spring board this customer experience to the next level in 2014, we are going on a T3 World Tour to "Unleash" all that the virtual branch has to offer! This will be an exciting year as myself, along with my very skilled T3 staff we be making appearances at every TB&T Branch. We hope this tour inspires all customers to get excited about banking online and it will be a great opportunity for them to meet our T3 staff live and in person! We encourage everyone to come by and visit us when we are at your branch location and feel free to bring your phones, tablets, or laptops as we would love the opportunity to show you how to use all of our e-banking products or better navigate our website. Click here to view official tour dates and times.  
 
I look forward to a fun and exciting year as we revolutionize our way of delivering exceptional customer service for the world of virtual banking! 

 
 
 
 

Post a Comment

All comments are subject to approval. Read more.

 
 

About TBT

Who We Are Join Our Team People Who Make a Difference TBT Spirit of Giving Contact Us Site-Map

Helpful Links

AnnualCreditReport.com FDIC Consumer News FAQs

Consumer Protection

Fraud Protection Center FDIC Update Privacy / Security Disclosures
Member of FDICAn Equal Housing Lender
 
Powered by Encore Multimedia.
ABOUT SSL CERTIFICATES